Wholesale Policy

WHOLESALE TERMS AND CONDITIONS 

In using The Enchanted Label website, you (the wholesaler) are deemed to have read and agreed to the following terms and conditions. These terms and conditions apply to all wholesale orders.

Payment
Once your order is received, we will send you and invoice for your perusal. We accept payment via direct debit or credit card. Payment of balance is required at time of shipping.
*Please note- credit card payments incur a fee: International 4.5% Domestic 2.5%.

Minimum Order
Unless otherwise agreed, wholesale orders are a minimum of $350AUD.

Refund/Cancellation policy
We do not provide a refund or exchange for change of mind, so please choose carefully. If the goods are faulty or not true to design we will replace the goods or issue a credit depending on the circumstance. If you decide to cancel your order you will be charged a 25% restock fee. 


Postage and Handling
We charge a flat rate for domestic wholesale shipping of $25AUD. Express shipping is possible at a flat rate of $40AUD.

Please inquire about international shipping charges.

The shipping cost will be added to your invoice once your order is ready to be shipped.

*International orders - please note: Shipping and import duties + taxes are the responsibility of the wholesale customer.


Imagery
The Enchanted Label is happy to provide imagery that we have to promote the label for the use on websites and any social media. Please note that these images are still solely owned by The Enchanted Label and both companies are to agree on usage. We are also in agreement of you using your own creative images.

In the case you wish to share an image not owned by The Enchanted Label, shared through our social media, you need to get express permission from the original owner of the image prior to posting, all credits correctly applied.

We do not approve of using our imagery for the purpose of promoting sale stock or heavily discounting unless we have given written permission.

Fraud
Fraudulent activities are highly monitored on our site and if fraud is detected, The Enchanted Label shall resort to all remedies available to us and you shall be responsible for all costs and legal fees arising from these fraudulent activities.

Law that Applies
Our agreement and these terms and conditions will be construed and governed according to the laws of Queensland, Australia.